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Digital mailroom : ウィキペディア英語版
Digital mailroom
Digital mailroom is the automation of incoming mail processes. Using document scanning and document capture technologies, companies can digitise incoming mail and automate the classification and distribution of mail within the organization. Both paper and electronic mail (email) can be managed through the same process allowing companies to standardize their internal mail distribution procedures and adhere to company compliance policies.
Many companies still believe that they are legally bound to archive some documents as paper for a certain time, such as accounting documents or contracts. According to a recent survey by AIIM, legal admissibility of scanned documents is still seen as an issue in over a quarter of businesses. However, the reality is that these rules only apply to a small minority of documents. Most digitized documents are now legally admissible in a court of law. The new British Standard, BS 10008 “Evidential weight and legal admissibility of electronic information” covers this in detail. The culture of ‘avoiding risk at all cost’ is what compels companies to print and archive thousands of documents every day.
==Reasons for implementing a digital mailroom==

Mail volumes continue to grow exponentially, stimulated by business growth and mobile workforces. For example, medium sized companies now process 100,000 pieces of mail a month and service over 200 departments. In addition, the corporate mailroom, a vital link in the corporate information system, is struggling to keep abreast of this paper flow. Meanwhile, today's organisations demand instant, accurate information; US businesses spend over $500 billion annually turning the information on the documents they receive every day into useful data that they can use to run their business.
The need for corporate compliance and accountability has also forced large corporations to invest heavily in information backup, storage systems, and compliance solutions. Some corporate mailrooms have benefited from the development of high-speed automation equipment designed for moving physical mail more efficiently through the system. However, the challenges are daunting, considering that most mailrooms are using one-piece-at-a-time visual identification and manual sorting methods.

By digitizing the incoming mail process, and indexing the documents on the fly, companies can not only gain control of their mail processes internally (no more efficiency losses, gaps in document control and loss of valuable mail), but will have the opportunity to combine electronic mail formats (e-mail, fax) in the same document processing flow. A digital mailroom designed as a central platform for information allows an organization to bring rationality to mail processing and significant gains in productivity and customer service.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
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